Privacy Policy

Introduction

Welcome to Neonsharkslots (neonsharkslots.com), a social casino website operated for entertainment purposes only. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services. By accessing or using Neonsharkslots, you agree to the practices described in this policy.

About Neonsharkslots

Neonsharkslots is a social casino platform. We do not offer real money gambling, and no real prizes or cash-outs are available. All games are for entertainment purposes only and use virtual currency or credits with no monetary value.

Age Restriction

Neonsharkslots is intended only for users aged 18 years or older. We do not knowingly collect or solicit personal information from individuals under the age of 18. If you are under 18, please do not use our website or provide any information to us. If we become aware that we have collected personal information from a minor, we will take steps to delete such information promptly.

Information We Collect

Information You Provide to Us

• Account Information: When you register for an account, we may collect your username, email address, password, and date of birth.
• Profile Information: You may choose to provide additional information such as a display name, avatar, or other profile details.
• Communications: If you contact us for support or participate in community features (such as forums or chat), we may collect the content of your communications.

Information Collected Automatically

• Usage Data: We collect information about your interactions with our website, such as game play activity, virtual currency balances, achievements, and session duration.
• Device and Technical Data: We may collect information about the device and browser you use to access Neonsharkslots, including IP address, device identifiers, operating system, browser type, and language preferences.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site usage. For more details, see the "Cookies and Tracking Technologies" section below.

Information from Third Parties

• Social Media Login: If you choose to register or log in using a third-party social media account (such as Facebook or Google), we may receive certain information from that provider, such as your name, profile picture, and email address, subject to your privacy settings on that platform.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and operate the Neonsharkslots website and games, including creating and managing your account, processing your in-game activity, and maintaining your virtual currency balances.
• To personalize your experience by remembering your preferences, customizing content, and offering tailored features.
• To communicate with you about your account, updates, promotions, and important service-related notices.
• To improve and optimize our website by analyzing usage patterns, troubleshooting issues, and enhancing security.
• To enforce our Terms of Service and other policies, and to protect the integrity of our platform and community.
• To comply with legal obligations and respond to lawful requests from authorities.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: Where you have provided your consent, such as for marketing communications or the use of cookies.
• Contractual Necessity: To provide you with the services you have requested by creating and managing your account.
• Legitimate Interests: To operate, secure, and improve our website, provided these interests are not overridden by your rights.
• Legal Obligations: To comply with applicable laws and regulations.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login and preferences
• Analyze site traffic and usage patterns
• Enable certain features and functionality
• Deliver relevant content and promotions

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, such as hosting, analytics, customer support, and security services. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.
• Legal Compliance: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.
• With Your Consent: We may share your information with third parties when you provide your explicit consent.

International Data Transfers

Neonsharkslots may process and store your information in countries outside your country of residence, including countries that may have different data protection laws. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy and applicable law, such as implementing standard contractual clauses or relying on adequacy decisions where appropriate.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. These measures include encryption, access controls, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Restriction: Request restriction of processing of your information.
• Objection: Object to our processing of your information in certain circumstances.
• Portability: Request a copy of your information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.

To exercise your rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before processing your request. We will respond to your request in accordance with applicable law.

Marketing Communications

If you opt in to receive marketing communications from us, we may use your contact information to send you updates, promotions, and other relevant content. You can opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us directly.

Third-Party Links and Services

Neonsharkslots may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

As stated above, Neonsharkslots is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child under 18, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post the updated policy on this page and indicate the date of the latest revision. Your continued use of Neonsharkslots after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Email: support@neonsharkslots.com
• Contact Form: Available on our website at https://neonsharkslots.com/contact

Jurisdiction and Applicable Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Neonsharkslots operates. By using our website, you consent to the exclusive jurisdiction and venue of the courts in that jurisdiction for any disputes arising out of or relating to this policy.

Data Protection Compliance

We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), the California Consumer Privacy Act (CCPA) for California residents, and other relevant privacy regulations. If you have questions about your rights under these laws, please contact us.

Summary

At Neonsharkslots, your privacy and trust are important to us. We collect and use your information responsibly, keep it secure, and give you control over your data. If you have any questions or concerns, please reach out to us. Thank you for choosing Neonsharkslots for your entertainment.

Effective Date: June 1, 2024